17 HIGH STREET NORTH EAST HAM, LONDON
ESSEX - E6 1HS, United Kingdom
These terms and conditions outline the rules and regulations for the use of Express Remit's Website.
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Express Remit's website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, Express Remit and/or it's licensors own the intellectual property rights for all material on Express Remit. All intellectual property rights are reserved. You may view and/or print pages from http://www.expremit.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Redistribute content from Express Remit (unless content is specifically made for redistribution).
Money transfers will normally be paid to the Receiver in Cash or Bank deposit after validation of Sender information which may take up to 24 hours. Express Remit has tie up arrangement with Local Banks in Destination countries for payment disbursement.
We reserve the right to ask for your IDENTITY, SOURCE OF FUNDS and PROOF OF ADDRESS at any time and it's our sole discretion to cancel the transaction due to compliance checks, you agree to be bound to and abide by these linking terms and conditions.
You can cancel Click & Collect / Online order any time prior to collection/dispatch. We'll refund you with the full Sterling amount that you paid for your order, within three working days of receipt unless you cancel less than 24 hours before your collection/dispatch date, in which case we'll charge a £10 late cancellation fee. We are only able to refund any monies directly to the card you used to purchase your currency.
We are unable to refund any fees charged by your card issuer, so please contact them if you have any further queries.
Please contact us you have any queries or require a copy of these Terms and Condition.
We aim to provide the highest level of customer service possible. If you do experience a problem, we will always seek to resolve this as quickly and efficiently as possible. However, if you are unhappy and would like to make a complaint, please refer to our Complaints Policy for details of our internal process for dealing with complaints promptly and fairly. Our Complaints Policy is available on our Website or by contacting our customer service team at:
We will then investigate the matter and try to reach a satisfactory conclusion.
Complaints may be recorded and monitored for our internal use; we may submit an anonymous summary of complaints made to us during a particular period of time to our regulator. If you are not happy with our final response or if we have not concluded our investigation after 8 weeks, you may be able to refer your complaint to The Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.